Department of Computer Science: Duluth YMCA Tech Internship

Open until filled. Expected close date 10/31/2012

SUMMARY:

This internship is 10 hours per week, Flexible and is available during the Fall, Winter, Spring and? summer terms. Reports to HR & IT Director and will provide technology troubleshooting, network support, and training on the Y's technology infrastructure.

ESSENTIAL FUNCTIONS:

1. Troubleshoot technical issues including computers, printers, copies, phones, and fitness technology.

2. Monitor network status and provide maintenance and updates.

3. Assist with long range technology planning and budgeting.

4. Provide group and one-on-one training to staff.

5. Work with service providers and consultants from the community.

SUCCESSFUL CANDIDATE SHOULD:

Work effectively with people of different backgrounds, abilities, opinions, and perceptions. Build

rapport and relate well to others. Remains calm in challenging situations. Listen for understanding and meaning; speak and write effectively. Take initiative to assist in developing others. Make sound judgments. Embrace new approach and discover ideas to create a better member experience. Establish goals, clarify tasks, plans work and actively participates in meetings. Follow budgeting policies and procedures, and report all financial irregularities immediately. Strive to meet or exceed goals and deliver a high-value experience for members. Pursue self-development that enhances job performance. Demonstrate an openness to change, and seeks opportunities in the change process. Accurately assess personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well. Use best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

1. Pursuing AAS/BS/BA in Computer Sciences, IT, or other related field.

2. Experience with basic troubleshooting of Windows-based systems.

3. Able to work both on own initiative and as part of a team.

4. Knowledge Active Directory and Microsoft Exchange preferred.

COMPENSATION:

There is a possibility for pay based on experience. Interns receive YMCA membership during internship. We will work with you and your school to assist you in receiving college credit. It is the responsibility of the student to determine if academic credit is available through his/her degree program.

APPLICATION PROCESS:

* Cover letter, resume & 2 letters of recommendation about your skills relevant to this internship.

CONTACT INFORMATION: Gina Miller, Volunteer & Internship Coordinator

?????????? Duluth Area Family YMCA

?????????? 302 West First Street ? Duluth, MN 55802

Source: http://umdcs.blogspot.com/2012/10/duluth-ymca-tech-internship.html

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